Thank you for visiting and shopping at BK’S Babies & Kids. Following are the terms and conditions that constitute our Shipping Policy.
Shipment processing time
All orders are processed within 2-3 business days, and Shipping alone can take up to 6-8 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. Delivery delays can occasionally occur.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
The rates may vary for international orders depending on where you live, certain countries add tariffs after the package has been accepted there. We are not responsible for these additional costs.
Shipping fees are non-refundable. If you refuse any shipments from Voluptuousclothing.com, you will be held responsible for the original shipping charges, plus the cost of returning the package to us. This amount will be deducted from your merchandise refund. We do ship to PO Boxes via USPS. Expedited shipping is not available in a PO Box.
If your tracking information states that your package was delivered and you have not received it. You must address this with the carrier service chosen by the customer . Voluptuous does not hold responsibility for packages that state to be delivered. We do not issue a refund for packages that state being delivered.
Just a reminder that you will receive your order 16-28 business days from the date that it is shipped out, not necessarily from the date that it is placed. After your payment is authorized and verified, it can still take a day to process your order. This is just an estimate and doesn’t include weekends or holidays. When your order has been shipped, you will receive an email with tracking information.
We offer Fed Ex & Canada Post to most locations (domestic & internationally). Your shipping cost is displayed at the point of checkout.
*If your order is multiple items and one of them is out of stock, we will go ahead and ship the rest of your order issuing store credit for the item(s), not in stock.*
BK’S Babies & Kids are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the us to file a claim. Please save all packaging materials and damaged goods before filing a claim.