What payment methods do you accept?
We accept Visa, MasterCard, Discover, American Express, PayPal
My order was confirmed, but I got an email stating I received a refund. What happened with my order?
One or more of your items may have sold out since your order was processed. But don’t worry, the rest of your order is on its way and you have been refunded for the cost of the out of stock item(s) minus any applicable discount codes used on the order.
Note: Refunds can take up to 2-5 business days to clear and 7-10 business days for the amount to post to your account, depending on your financial institution.
I placed an order, but never received a confirmation email.
If you do not receive an email from BK’S within a few hours of placing your order, be sure to check your personal Spam folder. Alternatively, the email address on file might be spelled incorrectly.
How do I know if my package has shipped and is on its way?
When your order is placed, you will receive an automatic confirmation email. Your order will process, and when it’s ready to leave our Distribution Center you will receive a second email with tracking information for your shipment.
Do you ship internationally?
Unfortunately we do not.
What is your return policy?
Please review return policy page for full details.